Help · Treatment & posting
Posting to the ledger, and undo
How entries are prepared, previewed and posted so invoices actually close, and how undo reverses only what Gladpaid created.
Updated
Posting is the point of Gladpaid: the invoice shows as paid in QuickBooks or Xero, with the evidence attached. Nothing posts silently.
Invoices close with the ledger's own payment
A receipt matched to an invoice is recorded with the ledger's native payment: a QuickBooks Payment linked to the invoice, or a Xero Payment against it. That is what actually marks the invoice paid, updates ageing and shows on the customer's statement. A journal entry to accounts receivable cannot do that.
Journal entries are used only where they are the correct record: network fees, gas, settlement differences and transfers between your own wallets.
The ready-to-post batch
- 01
Review the batch
Resolved matches collect in Ready to post.
- 02
Preview both views
Each item shows the debits and credits, and what the ledger will show afterwards, for example "INV-1038 · Paid · $12,400.00".
- 03
Post
Choose Post. Each entry carries a short transaction hash and explorer link in its memo, and a one-page payment proof PDF is attached.
Posting is safe to retry. Every entry has its own key in Gladpaid's posting log, so a network hiccup can never create a duplicate payment.
Auto-post
Auto-post is off by default. After your first clean month-end close, you can switch it on for High-confidence matches only. Medium and Low items always wait for a person. Auto-post is included on Business, Scale and Firm plans.
Undo post
If a posted match was wrong, open it and choose Undo post. Gladpaid voids or deletes the payment or journal it created, records the undo in the audit trail, and returns the receipt to the queue to relink and repost. Your correction becomes a matching rule.
Related
- Account mappingChoose or create the ledger accounts Gladpaid posts to: wallet, fees, gain or loss, suspense and customer overpayments.
- When the ledger changes after a matchAn invoice was paid another way, voided, edited or deleted after Gladpaid matched it. What we detect and what you do.
- Understanding match confidence: High, Medium and LowHow Gladpaid matches receipts to invoices with explicit rules, and what each of the three confidence tiers means.
- Locked periods and late receiptsGladpaid reads your ledger's lock dates before posting. A late receipt for a locked period is queued, never forced in.
Did this not answer it? Write to support@gladpaid.com with the business name and the item. Please never include a recovery phrase or private key; we will never ask for one.